Teladoc Health - Telehealth app for iPhone and iPad

4.4 ( 9744 ratings )

Health & Fitness Medical
Developer: Teladoc

Free

Current version: 5.5, last update: 1 year ago
First release : 11 Jun 2013
App size: 238.19 Mb

Teladoc Health connects you with complete care, at your convenience and an affordable cost. You’ll find what you need to get well—like 24/7 care—alongside primary care, therapy and programs proven to keep you well.

EXPERIENCE AND EXCELLENCE
Teladoc Health has been modernizing healthcare since 2002. More than 50 million visits later, we are the leader in telemedicine. With our app, top-quality doctors and data-driven programs are just a tap away.

SEAMLESS CARE FOR ALL OF YOU
Our app brings together doctors, therapists, dietitians, nurses, coaches and self-guided programs that tend to every aspect of your well-being. If you need in-person care, we can refer you to in-network providers and care sites. But don’t underestimate us.

With a suite of connected devices, in-home lab services and prescription delivery (in some locations), we cover most common health needs. And with insurance, your copay for care could be as low as $0.

PERSONAL AND PERSONALIZED
Teladoc Health providers and coaches will get to know you. Our video and phone visits allow you to discuss your health and planning next steps together.

The app integrates with our devices and Apple Health to put data in your hands. Analyze it during appointments with your care team, or on your own on the go. Then apply what you learn about your health and your habits to find the right path to your goals. We’ll send you notifications and nudges to keep you on the right track.

OUR SERVICES INCLUDE:

24/7 CARE
On-demand appointments any time of day with board-certified physicians for:
- Colds and flu
- Pink eye
- Sore throats
- Sinus infections
- Rashes

PRIMARY CARE
Access within a week to board-certified primary care physicians and nurses who become your dedicated virtual care team for:
- Routine checkups and preventive care
- Goal-setting and a personalized care plan
- Lab orders (bloodwork)
- Checking blood pressure and other vitals
- Managing chronic conditions

CONDITION MANAGEMENT
Depending on your coverage, you may be eligible for:
- Programs to help manage conditions like diabetes and high blood pressure
- Connected devices like a blood glucose meter or blood pressure monitor
- Expert health coaching
- Health data, trends and actionable insights

MENTAL HEALTH
Licensed therapists, psychiatrists and self-guided content for help with:
- Anxiety and stress
- Depression or not feeling yourself
- Relationship conflicts
- Trauma

NUTRITION
Registered dietitians who can help with:
- Weight loss
- Diabetes
- High blood pressure
- Digestive issues
- Food allergies

DERMATOLOGY
Dermatologists who diagnose and treat common skin conditions, such as:
- Acne
- Psoriasis
- Eczema
- Rosacea
- Skin infections

Your coverage might also provide virtual access to:
- Specialist for an expert second option on surgery, a diagnosis or treatment plan
- Therapy and coaching to help with back and joint pain
- Imaging and sexual health testing referrals

CHECK YOUR COVERAGE
Sign up to see which telemedicine services are covered by your health insurance or employer.

SECURE AND CONFIDENTIAL
Teladoc Health takes your privacy seriously. Your health information is protected by federal and state laws, including HIPAA. Please see our Notice of Privacy Practices for more information on how Teladoc Health uses your health information.

AWARDS AND RECOGNITION
- Company of the Year—Healthcare Dive, 2020
- World’s Most Innovative Companies—Fast Company, 2021
- Largest Virtual Care Company—Forbes, 2020

Pros and cons of Teladoc Health - Telehealth app for iPhone and iPad

Teladoc Health - Telehealth app good for

This is the most elegant and intuitive app I have ever used !

The doctor I spoke with was very patient and thorough. He made sure that all of my concerns were covered and discussed. The phone call was fantastic, because I felt too sick to leave the house for a regular doctor visit or urgent care. I most likely would not have sought care for my condition had Teledoc not been available. Its a great bridge between the ER and a regular doctor appointment.

Its currently the day after Christmas and I was unable to go to the doctor due to them being closed. Used teledoc for the first time and they called me within a minute. The customer service rep was also extremely friendly while helping me set up the account. The app is also great

I spoke to a doctor in less than 2 minutes! I was sick with a stomach bug and it was so great to talk to a doctor quickly and in the privacy of my home.

Used it several times. Always very fast. The prescriptions are already filled before I get there. Its saved me a ton of money and time.

When youre not feeling well, this is beyond easy to navigate once youve set it up. You can call for most basic health needs - colds, ear infections, minor injuries. Doctors are fast and ask great questions. The staff is knowledgeable and helpful. Highly recommended over an urgent care facility.

Some bad moments

Called with a sinus infection. Explained my symptoms, my knowledge of them and historical use of antibiotics to provide relief. Doctor had no interest. Rather lectured me on philosophy on use of antibiotics and prescribed some homeopathic remedy. Continued with preaching this several times. Now Im stuck away from home and will have to suffer with symptoms until I return home in a few days. Experience was piss poor.

There are so many disclaimers in here that if you have anything more serious than the sniffles, youll be out the money the charge for the consult and still have to see a regular doctor. Its an easy service .. a convenient service .. but not something that will apply to the majority of what ails you.

Duplicate account existing their app claims. The rep I called was unable to correct the problem and escalated it to the next level. Still have not received service and were going on 48 hours. I guess its just a sinus infection no big deal...so much for saving $$ for our employer.

Made a 5:30 appointment for my son and wasnt called until 8:30 when I was no longer at home. Complained twice to the company via email and never received a response. Feedback will also be given to my employer.

Scheduled an appointment, got on 5 minutes beforehand, doctor never showed. Waited 20 minutes+ on the video chat to no avail. Also, the app clearly cant handle that the doc never showed...it just says xxx will arrive at the scheduled time. Now Im waiting on their help line to sort out the fact that I already paid for a visit I didnt get. Wait for help is over 15 minutes already. This app is a mess...

The doctor pointed me in the direction of some great websites that I already visited prior to the call. Afterward, she refused to prescribe me anything and said to grab over the counter items from the drugstore and call back if it doesnt go away in 5-10 days. Will delete the app shortly and look to get my money back for the phony consultation.

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