Wasting my time more than trying to see an actual doctor

Scheduled an appointment, got on 5 minutes beforehand, doctor never showed. Waited 20 minutes+ on the video chat to no avail. Also, the app clearly cant handle that the doc never showed...it just says xxx will arrive at the scheduled time.

Now Im waiting on their help line to sort out the fact that I already paid for a visit I didnt get. Wait for help is over 15 minutes already. This app is a mess...

Ren Gundo about Teladoc Health, v3.8.1