I recently hurt my ribs in a fall and went to Urgent Care. A week later, for a follow-up visit, they said to contact my Primary Care Physician (PCP). My PCP recently left his practice, so I tried out Teladoc. After a 30 minute wait, the doc came on and got my story. He said "What do you want ME to do? I cant do anything for you. I cant diagnose anything, cant prescribe anything." I told him Teladoc claims to do both diagnose and prescribe. He said yes, but not always, and told me to go see a doctor. Really? Really? That is your advice after I spent an hour signing up, 30 minutes filling out Teladoc paperwork, and 30 minutes by the phone?? What wss the point? We were supposed to have a video call and at least he could have seen the injuries. But nope, just a call to tell me the obvious. Thanks very much for literally nothing.
Bennemi about Teladoc Health, v3.10