Teladoc Health - Telehealth App Reviews

Took an hour to get a call even though they made it seem like it would be much shorter. Doc looked like she just woke up and seemed quite bothered to even be taking my call

On vacation in CA and have a wicked sinus infection. Doctor called me within minutes and quickly sent in a prescription to the pharmacy for a Z-Pak. Call was only $8 with my insurance and saved me a trip to urgent care which would have cost me significantly more and taken much longer. Highly recommended!

We live out on a ranch. 30 minute drive to the nearest medical facility...and Ive got the flu-crud. Phone call back in about 15 minutes. RX for Tamiflu called into the pharmacy just 8 miles away. This was a Godsend.

Well I was lucky enough to have this service for free with my insurance. That being said I would not waste my time on this at all. Took 30 mins to get a response. Would not prescribe a simple z pak. Gave me advice that is common sense I.e drink fluids and get rest. If it cost me a penny it would have been to much. Save your time and money!

The doctor didnt listen to me at all. I told him my symptoms of a sinus infection the doctor didnt ask me any questions he automatically told me it was a cold and there was nothing he could do. I have had multiple sinus infections and sinus surgery because they have been so bad. I know when I have one and what they feel like. The doctor ignored what I was telling him and told me to take ibuprofen. I ended up having to go to the urgent care to get any relief and support. Do not use this service why tell someone your issues only to have them not listen and do nothing for you. Save your money.

Simply awesome. Wish real life doctor offices operated so quickly!

How many husbands call the dr for themselves?? You should be able to designate another adult to call for you. Log in states it will use fingerprint but if you log out it doesnt remember anything in your phone.

Love teladoc. My grandfather was a family physician and I grew up calling him for prescriptions and medical advice. Teladoc has the same feel of being able to speak with a doctor whenever I need and quickly get a consultation or prescription. The app is easy to use and much appreciated. I do find it annoying that the app doesnt save my login information, when Im sick and using the app and my eyes are watering, its a pain trying to look up my login info and get it all typed in. I always select the remember my login and it never does

Teladoc saved my vacation! Doctor called me back at 10pm within 5 mins, answered all my questions , and prescription was at the pharmacy within 30 mins. Awesome!

Set up account on computer. Then downloaded user friendly app. Scheduled a call from doctor and paid. Doctor called, confirmed verifying information, called in meds, and offered additional healthtips. Saved time, money, and sick leave.

Seriously, do not waste an ounce of your time or money! The HR department at my work raved about how great this is but its a joke! I spent 40 dollars for a "doctor" and who sounded Indian to call me back and I could barely understand him. I told him I knew I had a UTI and had hopes I would be prescribed antibiotics. He told me I would have to go see a doctor in person. Waste of time and waste of money, dont even bother!!

I requested a visit through the app. It says my visit is pending. Waited a week and never heard from anyone. Emailed them then called them. They said they would put me directly into the queue and I would hear back. Didnt hear anything from them for 4 more days so I emailed them again, they responded that my request was escalated to their health services department and I would hear back shortly. Two more days and I still havent gotten a response from them. The app still says my visit is pending. Complete waste of time. Dont bother.

Waited almost an hour after my schedule appointment and no one called me. Tried calling the help center and was on hold for over 30 minutes until I gave up. They charged me $40 for nothing. Feels like a scam.

This is not for complicated diagnosis, drug seekers, etc. but if you need a doctor to consult on the weekend, this was great. The doctor spoke clearly (he was from the US, not a foreign call center) and listened acutely. My family doctor wasnt available and this was a convenient fill in when I needed a refill.

Avoid if you can

If its this easy and quick I will most definitely be using again!

Its so convenient to talk to someone and not have to wait to be seen. I didnt have time to go searching for a dr and Teladoc heard my symptoms and gave me antibiotics for my infection and I was able to go about my day. Thank you!

I recently hurt my ribs in a fall and went to Urgent Care. A week later, for a follow-up visit, they said to contact my Primary Care Physician (PCP). My PCP recently left his practice, so I tried out Teladoc. After a 30 minute wait, the doc came on and got my story. He said "What do you want ME to do? I cant do anything for you. I cant diagnose anything, cant prescribe anything." I told him Teladoc claims to do both diagnose and prescribe. He said yes, but not always, and told me to go see a doctor. Really? Really? That is your advice after I spent an hour signing up, 30 minutes filling out Teladoc paperwork, and 30 minutes by the phone?? What wss the point? We were supposed to have a video call and at least he could have seen the injuries. But nope, just a call to tell me the obvious. Thanks very much for literally nothing.

I have not used the app before, but have used their service in the past for colds and minor things. Calls were always within five minutes and were always helpful. No need to go to the doctors office for a sinus infection or an ear infection.

Was not able to add any of my dependents. Contacted them and was put on hold for over 13 mins. Then they could not talk to me because it was registered to my husband. Very aggravating.