Teladoc Health - Telehealth App Reviews

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I love Teladoc

I used it for the first time yesterday. It was so awesome. I love it!

Totally bogus service

Youll have to navigate their slow paced phone tree, "set up an account", provide your medical history to a high-school educated call Center agent, repeat yourself several times, wait an hour for a callback, and then find out you probably need to go see your doctor or go to the ER anyway. Total waste of time and not at all an improvement on the generally poor medical care in this country.

Genius!

One of the best services I have ever come across! Requested a consult, doctor called me within minutes and had my prescription sent over right away. The consult didnt cost me a thing! Saved me so much time and money! Absolutely love this!!!!

You get what you pay for

The app is fine. A little buggy but not bad. The service is so so. Had a consult with a doc tonight. He called me within 15 minutes of my request. Good! Sounded like he was at a restaurant. Spoke for exactly 1 minute. Bad! Seems he was only half paying attention because he only called in half the prescriptions we discussed. Terrible! Since I was traveling on business and had tracked down a 24 hour pharmacy I was not happy. Called customer service from the pharmacy. They told me someone would call me back in "a few hours." UGH. Not sure what I expected. Good concept. Flawed execution. Ill be going to a live doc from now on.

Fast and Helpful

Very helpful!! The Dr responded to my request fast and helped me tremendously! This is a great service for someone like me who works several days in a row and no time to go to the Dr! Thank You Teladoc!!

Go to a real doctor

I spent all of 20 seconds on the phone with the Teledoc and, four days later Im worse than I was when I called. Apparently I have to pay for another consult, so Ill just go to my real doctor.

Great Service

Set up my account, doctor called back in 20 minutes. He asked a few questions and called in a prescription to my pharmacy. The doctor was very nice and had great "phone side" manners. Highly recommend this app!

Great experience

I havent had any of the issues others have had. I signed up on-line, and it was a quick, easy process. I entered my request for a consult on-line, and received e-mail confirmation when a doctor had looked at the case. Within 5 minutes he had called me back. Like one reviewer said, he wasnt in the office (I heard a doorbell ring in the background and some kids running around), but thats what I expected. Id expect these were doctors who were "off work" picking up some extra cash. Then again, I wouldnt expect a doctor to take time away from their current patient load to do phone consults. I havent ran into a doctor who had that much free time. In any event, I simply had another sinus infection. Ive had plenty and didnt need a diagnosis; just antibiotics. And thats what I got. The prescription was called into the pharmacy immediately, and within 20 minutes I had a text from the pharmacy saying it was ready. It was quick, convenient, and easy. SO much easier than trying to schedule an appointment and taking time off work to see the doctor, when all I needed was an antibiotic. As far as the comment that "you get what you pay for," Im not sure that holds true. Teledoc is about the same cost as my copay. I get the same good care only paying a copay for an office visit and paying for the entire office visit out of pocket. But you are diagnosed without being seen or examined, so Im sure things get missed from time to time. But if you know whats going on and just need to get a prescription filled, this is a great way to go.

Revolutionary idea!

I do not like going to the doctor? Who does? I am looking for a new primary care physician. In the meantime, season allergies are kicking in. Rather than sit in a waiting room I decided to try Teledoc. I was pleased with the customer service and the entire experience. I did have to have them call in the prescription a second tins but overall pleased with this service.

Best app ever

So easy to use its not even funny. $10 and the doc calls in your prescription for you and you never have to leave your house to go to the docs!

Awful

This service is the worst. The app has bugs the service doesnt work and better yet the company doesnt care. They hide their reviews on Facebook because they received so many 1 stars. Dont use them use a real company like Doctors on Demand.

Fantastic Service

About 4 weeks ago I had the pleasure of spending two hours at the clinic only to find out that I didnt even have the flu, just a cold. I was sent home with some cough syrup. This time, I am experiencing flu like symptoms again and decided to use Teledoc. The doctor called me back within ten minutes and listened to me explain my symptoms. He then prescribed Tamiflu and sent it over to my pharmacy. This service is truly easy and convenient. I love that I can totally avoid having to wait around for hours in a clinic. I highly recommend Teledoc for basic illnesses.

Lifesaver on a holiday

I just got access to Teledoc through my employer recently and signed up online. Today is Easter Sunday, and my daughter woke up with a high fever and what seemed to be strep throat. The closest walk-in clinic that was open today was at least 30 minutes away, so I decided to give Teledoc a try. She isnt even on my insurance plan, but I was able to use the service for her anyway! I put in a request for a consultation through the website and received a call back within 10 minutes. With less than a 5 minute conversation, the doc had called in a prescription for antibiotics to our local pharmacy. My daughter was so grateful that she didnt have to spend several hours in the car and clinic. She even got to avoid the dreaded strep test! What a lifesaver on a holiday!

PayPal Doesnt Work

The app has a great concept, but obviously the Pay with PayPal feature wasnt tested before release. I go to pay, accept payment, and the app just hangs where PayPal tells me it will bring me back to the merchant.

Wow - super fast service

A few minutes to set up the app and put in a request, a few minutes for the doctor to call, a few minutes to discuss the issue, and then presto in a few more minutes I was picking up the prescription. This is extraordinary.

Useless

I do not recommend calling these people. They would only recommend over the counter medication for an allergy-related episode. After years of struggling with allergies, including 5 years of allergy shots, I have every otc and prescription known to humanity. They would not even consider a steroid. I know the "point of no return," which mean otc is worthless at that point. They wouldnt even consider it and told me to see my physician. I will do that tomorrow. But they stole my money and I still have to lose a day of work. DO NOT trust the hype. Worthless service.

Great service!

Ive used it a couple times now and have been very pleased. I was able to get treatment for a sinus infection without having to miss work to go to the doctor. I was also able to get treatment for my daughters impetigo over the weekend without having to bring her to urgent care and expose her to other illnesses. Love this option for simple medical issues!

Awesome

The doc called just a few seconds after I hit send. He listened carefully and knew what i needed immediately. He didnt hesitate to call in a med. Just fantastic.

Great

Love teladoc. My grandfather was a family physician and I grew up calling him for prescriptions and medical advice. Teladoc has the same feel of being able to speak with a doctor whenever I need and quickly get a consultation or prescription. The app is easy to use and much appreciated

Saved us money and time off work

Loving this!

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