Teladoc Health - Telehealth App Reviews

105 add

Waste of time

I had 3 doctors pick up my request, then send me back into the queue. After sitting around waiting for 2 hours a doctor picks my request up and then it was cancelled. They still charged me for the request even though I received no service.

Amazing!!!

A fantastic experience! The Teladoc app was easy to use and fast. I quickly entered my information and the doctor called within ten minutes. He was professional and friendly. In less time than it would have taken to even schedule an appointment with my regular doctor, I was able to speak to the Teladoc physician and get my prescription. Thank you Teladoc and your fabulous app!!!

Works and legit

I was wary after reading some negative comments but gave this a try one day for my wifes constant coughing and sore throat the past few days. It was at night and we got a call back from a doctor within 20-30 minutes. We went through some questions and answers and was diagnosed with bronchitis, and he sent the prescription to a pharmacy of our choice. Be sure to choose a pharmacy that is open at night if the medication is needed right away. Also, this service is meant for things like cough, colds, which worked perfect for this. Sign up was easy, and I was able to use my insurance. This helped us avoid the emergency room wait and $$.

Teladoc - Couldnt be easier

I love this app for its convenience and ease of use. The Teladoc service rocks too. I was able to avoid an urgent care visit or ER visit at 9:30pm on a Saturday when my daughter said her cough was getting much worse and painful and she was miserable - she asked for us to get her an appointment with her doctor ASAP as she was in pain. We knew that her busy pediatrician would not be able to get her in for an appointment for over a week, so we used Teladoc and connected with a board certified female pediatrician within 4 minutes, had our consult and was picking up a prescription at the Walgreens down the street within an hour of the consult. Thats what I call efficient and a whole lot cheaper than an urgent care visit. Thanks Teladoc!

Too long wait!

Im on 5 hours and still waiting . . . I called back several times and they said they were trying to find a doctor in my state. Should have just taken my sick child to the Urgent Care Clinic now its too late and only option is ER. Not worth the time it takes.

Didnt work

For Video consult I waited for over an hour so Im assuming it didnt work. It just said "Your visit is scheduled". So I called and had them switch it to a telephone consult and the doctor called me within 5 mins. That was my wait time the first time I called a few months ago when video consult was not available. Would rather do a video consult though.

Worked Perfectly

Start to finish it took me 15 minutes to have a prescription called in. Excellent local doctor, friendly customer service.

Absolutely impressed

Easy to use, quick results. Recommend this to everyone!

Amazing service and app

The app is simple and easy to use and I had a consult via phone scheduled. The consult was quick and I had my prescription in minutes. No time off during work needed or long wait at a doctors office. New favorite app!

Quick Easy and Super Nice

They were so fast to respond and so polite and easy to talk to.

LOVE this app!

Consults are easy to request, they call within 15 minutes, they have friendly physicians who are thorough in their questioning, each time Ive used this app theyve been able to diagnose and either send a script and/or let me know which over the counter meds work best. Its the best in medical convenience!

Technical issues cause problems

Requested a video consult, waited a full hour with the app open -- with no clue as to how long this was supposed to take or what my position in the queue was. When a doctor finally connected with me, the app crashed. When I went to re-open it, my video consult disappeared and I was switched to getting in a queue for phone consult. Not what I asked for. I cant get a hold of anybody to help me with the issues. Im looking at 2-3 hours of being on hold to wait for help with a simple problem.

Horrible service

The app may be easy to use but the personnel and doctors they have working for TELADOC are horrible!... I made a consult request at 11pm got a phone call from some ignorant Doctor 35minutes later and his medical advice was, "I dont know whats wrong, what can I do to help you?"... I called to get advice not to tell the doctor what to do to help!... And to top it off it was my first time using TELADOC service!!... Never again!.. Waste of time and money they WILL NOT refund you!.

Awesome!

Love this program and app!

Login

What is the point of having a remember my login checkbox, asking me to create a pin, asking me to use Touch ID to log in, if the app asks for my user name and password and asks for a pin and to use Touch ID EVERY SINGLE TIME I OPEN THE APP! The second I switch to another app I have to log back in and create a pin and enable Touch ID. Then I switch to another app and I come back and have to enter my username and password and create a pin and enable Touch ID. See a pattern.

THE BEST

This app is so helpful. No having to set up an appt or pay a co-pay just to go see your GP for something small. I love it

Love It!

My insurance that I have offers Teladoc. I have had it for almost 3 years and never used it until yesterday. Very easy to use and the response time was less than five minutes for me. Thanks!

Great app

Worked out well for me, it was the week of Christmas- no way I was going to be able to be see by my family doctor before the holiday. Teladoc was amazing. Thanks again.

Dont waste your time!

Terrible! Worst service- you cant register online because there is always a message that says to call the 1-800 number and then when I called that number I was on the phone for an hour and still never got through the process to actually be able to "teladoc"- their phone hung up. When I called back, there was no record of my hour long conversation- they wanted me to start all over!! Forget it and just go to a regular doctors office, save the headache!

I love Teladoc!

Hey everyone! Tonight I used Teladoc for the first time! I loved it! I requested an appointment, got a call.. Talked to the doctor had a prescription sent to pharmacy and had it all picked up in less then 30 min and was back home to get some rest! I will be using Teladoc all the time now!

  • send link to app